Your order comes in a discreet cardboard box or poly/bubble mailer, depending on the size, weight, and type of product you ordered.

Most orders will ship within 2 business days and arrive 3–5 business days later. While our processing times are normal at the time of writing this, holiday demand can be unpredictable, and in some cases it may be an additional 24-48 hours before a package leaves our warehouse.

Please note that most shipping carriers (UPS, USPS, Fedex, etc.) will experience delays during the holidays. We always suggest you give a few additional delays to account for this, or purchase expedited shipping from us, if available. 

In general, we accept returns or exchanges for all products, assuming it is returned to our warehouse in saleable condition.  During this promotion, our standard 60-day return period is being extended through 3/15/2023.

If you have any questions or would like to request a return or exchange, please contact us at support@amerihome-shopping.com or 732-475-0355 during business hours.

Note: Since American Home Shopping pays outgoing shipping costs on orders $50+, which is the majority of customer orders, we do not cover return shipping. 

Each American Home Shopping order comes with a full return and exchange policy. Each order includes a free 90-day limited warranty to cover manufacturer defects. You may also purchase 1 and 3-year extended warranties on select products, to cover accidental damage, wear and tear, and so on

Yes, provided you have the name or email, and order ID, associated with the purchase. Please note that if a return is provided on a gift, it will be provided as 150% store credit or a 100% Amazon gift card. Return shipping is not included for gift returns.

Generally, we send a message to the email on file upon a return, for official records. If you prefer that the buyer of your gift not be notified, we can pause the email notification to them and send it to you instead. Please contact support for help in this case.